Privacy Policy
A legal disclaimer
The information provided in this Privacy Policy explains how Opal and Ivory Events collects, uses, and protects your personal data. This document is intended to give transparency to our practices in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Nothing in this policy limits your legal rights as a data subject.
We recommend that you seek independent legal advice if you require further clarification of your rights and obligations under UK privacy law.
Privacy Policy - the basics
At Opal and Ivory Events, your privacy is important to us. This Privacy Policy sets out how we collect, use, disclose, process, and manage the personal information of our website visitors, clients, and prospective clients.
We are committed to handling personal data with care and ensuring it is protected through appropriate security measures.
Information We Collect
We may collect the following information:
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Personal contact details (name, email address, phone number, postal address)
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Event information that you provide to us during enquiries or bookings
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Payment information (processed securely via trusted third-party providers)
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Technical information (such as IP address, browser type, and usage data) to improve our website
How We Use Your Information
We use personal data for the following purposes:
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To communicate with you regarding your enquiry or booking
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To manage and deliver the services outlined in your contract
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To process payments through secure third-party payment processors
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To comply with legal and regulatory obligations
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To improve our website and customer experience
Sharing of Information
We do not sell, rent, or trade personal information. We may share limited information with trusted third parties strictly where necessary to deliver our services (for example, caterers, venues, or suppliers directly involved in your event).
Data Security
We apply appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, alteration, or disclosure.
Your Rights
Under UK data protection law, you have the following rights:
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The right to access the personal information we hold about you
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The right to request corrections to inaccurate data
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The right to request erasure of your personal data, where applicable
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The right to restrict or object to processing in certain circumstances
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The right to data portability in a structured, commonly used format
Requests to exercise these rights should be made in writing to our contact address below.
Minors
Our services are not directed at children under 18. We do not knowingly collect personal information from minors.